At Sanskriti Cuttack, we are committed to presenting our products as accurately and transparently as possible. However, due to the unique nature of handcrafted textiles and digital display limitations, we request customers to carefully read and understand the following before making a purchase.

1. Color Representation

We make every effort to display product colors as accurately as possible. However, actual colors may vary slightly due to factors beyond our control, including:

  • Lighting conditions during photography
  • Screen resolution and display settings of individual devices
  • Differences between natural and artificial lighting

Such variations are natural and do not qualify as defects or grounds for return/refund.

2. Product Texture & Feel

The feel and texture of handloom products depend on multiple factors such as:

  • Type and thickness of yarn
  • Weaving technique and craftsmanship
  • Design intricacy and finishing processes

These characteristics cannot always be fully captured through images or descriptions. By purchasing, customers acknowledge that variation in texture or feel is inherent to handloom products and does not indicate any defect.

3. Handcrafted & Handloom Variations

All our products are handmade and may include slight irregularities in weave, color, or pattern. These are not flaws, but rather a hallmark of authentic handloom craftsmanship.

Each piece is unique, and such variations are an integral part of the product.

4. Dyeing & Color Fastness

Many of our products use hand-dyed yarns. While we strive for high quality, we do not guarantee complete color fastness.

  • Some colors may bleed during washing
  • We strongly recommend dry cleaning only to maintain product quality

Color or zari fading over time due to usage, washing, or environmental exposure is considered normal wear and not a manufacturing defect.

5. Product Expectations & Purchase Responsibility

We strongly encourage customers to:

  • Read product descriptions carefully
  • Review all images provided
  • Understand the nature of handcrafted textiles

By placing an order, the customer confirms that they have made an informed purchase decision and accept the inherent characteristics of the product.

6. No Liability for Subjective Dissatisfaction

Sanskriti Cuttack shall not be held liable for:

  • Personal dissatisfaction with color, texture, or feel
  • Differences arising from individual perception or expectation
  • Minor variations inherent in handmade products

Such concerns are considered subjective in nature and not valid grounds for dispute, return, or chargeback.

7. Limitation of Liability

Sanskriti Cuttack shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All purchases are made at the customer’s discretion and risk.

8. Customer Acknowledgement

By placing an order on our website, the customer acknowledges that:

  • They have read and understood this disclaimer
  • They accept all product-related variations mentioned above
  • They agree that these factors do not constitute defects

9. Need Help?

If you have any questions before making a purchase, we strongly encourage you to contact us:

📧 Email: [sanskriticuttack@gmail.com]
📞 WhatsApp: [+917064531788]

We are always happy to assist you in making the right choice.

Thank you for choosing Sanskriti Cuttack.

Warm regards, The Sanskriti Cuttack Team